Getting The Most From Your Customers
Business on the Net is a fast paced proposition.
Net entrepreneurs are looking for the edge that will take their business
to the next level. Who doesn't want more business, right? Here's a simple
yet POWERFUL idea for increasing your income.
As business people we look at many propositions
that will help us take that next, much desired growth step. We hear
that we must "brand" ourselves and be easy to do business with. The list
of ideas goes on and on.
THE GOLD MINE IN YOUR BACKYARD
Many people overlook how hard (and expensive)
it is to create a new customer. Yet, we focus most of our time and energy
in just this area, thinking that if we just could get more customers we
would achieve our goals. But what about getting more OUT OF your customers?
If you have been around for a while you
have a customer list. That list is GOLD. Please understand that I am NOT
talking about renting out your customer list of email addresses. What I
AM talking about it approaching those customers, who know you and trust
you already, with a totally new and different product.
Why should we limit ourselves to selling
only one type of product or service when by adding an additional item to
our current offerings we can TAKE ADVANTAGE of the relationship that exists
now? Will your customers
resent this move? Not if you do it with
some style.
HOW TO DO IT
One of the keys is to choose a product
or service that COMPLIMENTS what you already do. Whatever your product
or service is, think through what your customer is likely to buy based
upon purchasing your product.
If you sell shoes, someone is going to
sell them socks and it might as well be you. Not only will you increase
your revenue but you will encounter less sales resistance and show your
customers that you are thinking of them.
Another method is to choose a product or
service that CONTRASTS what you sell now. If you normally sell a business
related product come back at them with a personal product. Why should they
NOT buy it from you?
You have proven yourself as honest and
dependable; now cash in on that hard work.
DON'T BE AFRAID TO ASK
One final word. Your customers decided
to trust you when they bought what you sell. Capitalize on those good feelings
and ask them for their feedback on what you have in mind. This is by far
the most powerful, yet virtually free, market research available in the
land. Use it wisely and your EXISTING CUSTOMERS will tell you both what
they want to buy and when they want to buy it.
All you have to do then is step up, fill
the need, and go to the bank.
Author Dan Brown has been active in internet
marketing for the past 4 years. Dan currently is working with the MP3 Advance,
introducing their very successful file sharing network. http://www.earners.net/
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