Guidelines For A Powerful Business Name
by © Naseem Javed
When a name is used in business it must
be unique, powerful, proprietary, related to the business, exciting and
able to arouse curiosity and equally pleasing to the mind. Therefore, it
is not wise to have a twisted spelling and hard to pronounce names or some
wild ideas that the subconscious mind simply refuses to accept. 'RockCloud',
'PurpleRhino', or 'Kukamanga' (meaning 'Great Corporation' in Ugabooga
dialect of the Roman Empire.) Do you really care? Hell no, the mind simply
shuts down and lets the name scream while drowning.
A name should simply pop up at the time
of your customer's purchase decision. It is absolutely useless if it wanders
through and comes out of the mental fog a day after the purchase. This
is how sales are missed.
When a name is unique, the brain recognizes
it as such - Sony, Panasonic, Telus, Celestica - and files it away nicely,
while recognizing its unique position among the other daily mumbo jumbo.
When it is generic, like United or General,
then the garbage kicks in verbal branding and it can become a verbal diarrhea.
United Systems, United Payroll, United Services or General Insurance, General
Distribution or General Production and so on. A common day usage term,
such as a dictionary word, has the least recall and the same applies to
numbers, the mind does not remember numbers, slashes, dashes, dingbats
and symbols etc.
Studies have shown again and again that
only unique, one of a kind, clear and powerful names, survive
and become legends.
Here is an acid test, enter your name in
quotes on Google search engine and if it comes up with one hundred
other companies using the same name, then you might as well fold up your
advertising dollars, they're only being wasted. Therefore, you better
seek a professional solution.
If you find that there are more than one
thousand other companies having an identical name, then it will explain
the doom and gloom at your HQ, the shortages of funds, the lack of traffic
to your sites etc. Remember, a good name makes a cash register ring.
Maybe that is why a name of a corporation
is the single most important issue of corporate communications today. But
still, to this day, a domain name, the twin of a corporate name, to most
CEOs, is the most misunderstood term of corporate communications. A domain
naming issue is often left to webmasters, ISPs and, sometimes, to lawyers.
It has yet to earn the respect as the single most important issue of e-Commerce
and a real password for global success.
While Domain Naming is seriously under-priced,
the current dogfights between registrars and the hopeless name branding
of the Dot.Coms, by corporate identity firms and Ad Agencies, have only
confused the corporations and brought embarrassing branding campaigns crashing
down.
Over one thousand such projects failed
in the last year, from Kozmo to Gazoontite and Boo.com to MarchFirst. E-commerce
naming is very fragmented and every corporation is trying to cope with
little or no guidance. When a name fails to deliver a clear and distinct
message then the human mind simply ignores it and a relentless pursuit
of bizarre branding ideas will never save it.
Now to check on the health of a name
here are some key symptoms to watch for, and if not corrected, your sick
name will wail endlessly and eventually die.
HIT OR MISS: This is when a name sometimes
hits the target or misses it entirely. Potential customers end up going
to the competition in error, because the name looks like and sounds like
dozens of others. Or it is so restricted in its access by having twisted
spelling, making it impossible to find it on the web, directory, search
engines, etc. So why create mass confusion, and let mail come with new
and different spellings of the same name every day. For example: enonymous.com
- dead, by starting the name with an 'e' rather than an 'a', they guaranteed
their anonymity and died; geotele.com - dead, is it geotel? The 'e' may
have cost them their survival; 2way.com, too many ways to spell the name;
fastv.com - dead, fas-tv? or fast-v?; csonet.com - dead, twisted spellings!
DIFFERENT STROKES: When a name means one
thing to one group and an entirely different to others and customers.
This can seriously blur the image of a corporation and a great deal of
advertising is wasted in harnessing the marketplace. For example: mcsleep.com
- dead, is this supposed to be confused with McDonald's, or not? Thinktankworldwide.com
- dead, what the hell is this? Headstrong.com - an e-commerce company or
headache pills? Concrete.com - once again an e-commerce company with
cement? B2E.com - what the hell is B2E? We are still trying to figure out
B2B and B2C!
EVOLUTION CRISIS: When a good old name
doesn't tell the customer anything at all of its evolution, new ventures,
and new ideas. For example: accipiter.com, figure it out! Mesomorphosis.com
- dead, no wonder. Efdex.com - dead, it's neither Purolator nor FedEx;
zixit.com - what for? Revenio.com, no, its not revenue just an expense.
Peek-a-booicu.com - dead, are they a religious organization or a bunch
of perverts? i2.com - too many ways to spell and no clear message.
To avoid jumping from the pan into the
fire, follow the three golden naming rules: Do not copy other famous or
trendy names. Do not get too wild and too creative and do register for
the Global Markets.
Understand your strategic perspective on
global naming to fit e-commerce, rules of corporate nomenclatures, alpha-structures,
alpha-dynamics, marketing issues, global translation and languages, modeling
and hierarchy of naming, overall naming ideas, naming registrations and
maintenance and so many other things to fully tackle a naming project.
If you have a magical name then with some
solid marketing you really capture the attention and mesmerize the audience.
If not, then you are left with some odd-shod tricks and no sizzle. Because
naming is a black and white process and you should not be confused with
design and packaging, or other branding exercises.
About the Author:
-----------------------
Copyright (c) Naseem Javed of http://www.naseemjaved.com,
is a syndicated columnist, author of Naming for Power, Founder of ABC Namebank
International, www.abcnamebank.com
world-renowned lecturer, and an expert on corporate naming issues.
Naseem is a committed follower of sobriety in corporate and communication
strategies and a harsh critic of the "beer commercial" mentality on
naming and the influence of voodoo branding on our culture. A hilarious
speaker, he has a powerful message on why Global Name Identities are
on fire.
"It isn't what
you have, or who you are,
or where you
are, or what you are doing that makes you happy or unhappy.
It is what you
think about."
--Dale Carnegie (1888-1955)
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