I Hate Asking for Referrals! � 6
Proven Methods for Getting a Flood of Referrals
The best thing you can do to excite your referral partners is to
get them to experience your product or services themselves. Then they can
talk about it with first-hand knowledge.
Copyright 2005 David Frey
Yes, I admit it - I hate asking for referrals - don�t you? Be honest.
Doesn�t your heart start to pump faster and hands start to sweat even thinking
about asking a customer for a referral?
If you�re like me, you hate to impose on others. Asking for names of
friends or family members almost makes you feel as though you�re selling
a multi-level marketing opportunity.
Not to worry. There are many ways to get a continual stream of qualified
referrals without having to go through the painful process of asking for
referrals face-to-face.
The secret to getting referrals without asking for them is to develop
referral systems that do the asking for you. Here are six innovative systems
for getting referrals without asking.
Referral System # 1
Make a list of people / businesses that sell complimentary products
and services to your own product or service. If you sell athletic shoes
your list might include health clubs, running clubs, basketball teams,
or podiatrists. Now create a referral program that pays referral fees for
people that are sent to you by your referral partners.
To make this system more effective, give your referral partners customized
coupons, tickets, or cards that the referral brings with them to your business
so that you can correctly track each referral source.
Referral System # 2
Approach charities in your local area to get a list of donors that already
give to the charity. The United Way is a good place to start. Most United
Way donors make advanced pledges or set goals to give a specified amount
to the United Way.
Now approach the executive sponsor of the United Way donation drive
and make a proposal. Propose that for every referral that is sent from
their organization to your business, you will take a percentage of your
sale and donate it to the United Way (or whatever charity they are affiliated
with) in their name.
Referral System # 3
Local churches are always looking for innovative ways to raise money
to sustain the programs they offer to their members. Most churches would
be enthusiastic about the opportunity to receive a donation from you or
your business.
Simply call up the ecclesiastical leader and ask if you can meet with
him/her to talk about a potential fundraising activity. Propose that for
every referral (church member) they send your way, you will donate a percentage
of the sales to the church. In return, the church should agree to promote
your business.
This same referral tactic can be done with the booster clubs of local
sports teams, Boy Scout troops and other organizations looking to raise
money.
Referral System # 4
The fourth referral system is very simple. Give your products or services
away (or significant discounts on your products or services) in local raffles.
In my hometown of Friendswood, Texas the local Ford dealer gives away a
brand new truck in a 4th of July raffle through the local Chamber of Commerce.
The tickets sold in the raffle go towards paying for the cost of the
truck and the dealership gets to display the new truck for several months
leading up to the raffle in high-profile areas provided by businesses that
are members of the Chamber of Commerce.
In fact, we found our financial planner through a raffle offered through
the local Boy Scout troop. We "won" a full financial analysis and eventually
purchased some of his products as a result of the raffle.
Referral System # 5
Most everyone has a barber or hairstylist they use on a frequent basis,
especially if you have children. I don�t know about you, but my barber
always engages me in conversation during my haircut. And most barbers and
hairstylists are very happy when you give them a $2 - $3 tip. Do you see
where I�m going with this?
Why not approach the local barbers and hairstylists and offer them $1
for every referral card they pass out to their customers. You might even
motivate them to talk up your business by promising them a percentage of
each sale that results from their referral.
Referral System # 6
The last referral system will not only bring you referrals, but will
also create a lot of goodwill. I learned this tactic, strangely enough,
by Princess Diana and a local real estate agent. When Princess Diana died
a close associate of hers was interviewed and revealed that Diana always
carried a set of "royal" thank you notes.
Every time she met with someone she would remember their names and as
soon as she got in her car she would write a short thank you note to them.
The people cherished the thank you notes they received from the Princess.
After hearing that, I started to carry around my own box of thank you notes.
But here�s what really will make this referral tactic take off. Not
long ago I received an email from a subscriber to my Marketing Best Practices
Newsletter that had this phrase under the man�s signature:
By Referral Only
By Referral Only...means: We invest 100% of our time and energy to delivering
first-class service to our clients. As a result, our valued clients, suppliers,
and friends refer their family, friends and work associates to us for advice
on buying or selling real estate. We're interested in building strong life
long relationships one person at a time.
You see, its not enough to send a thank you note. People need to know
that you want and appreciate their referrals. The phrase, in essence, answers
the question, "What can you do for me in return for this nice thank you
card?" Immediately, I had this phrase printed on the bottom of my thank
you notes and my referrals took off.
Conclusion
Each of these referral tactics that I have shared with you are s-y-s-t-e-m-s.
They motivate others to generate referrals for you without you having to
play the role of the beggar and asking for referrals face-to-face.
The best thing you can do to excite your referral partners is to get
them to experience your product or services themselves. Then they can talk
about it with first-hand knowledge. It will not only make them more credible
to others but once they've experienced the benefits of what you have to
offer, they will be more excited to tell others about it.
In the referral systems that require you to pay referral fees, make
sure you pay quickly, honestly, and with gratitude. Always give your referral
partner the benefit of the doubt. If you treat them right, you will be
the benefactor.
------------------------------
David Frey is the author of the best-selling manual, "The Small Business
Marketing Bible" and the Senior Editor of the "Small Business Marketing
Best Practices Newsletter." To get your free lifetime subscription visit
http://www.MarketingBestPractices.com
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