Making
Informed Keyword Choices
Copyright 2004 John Calder
Marketers stake much of their livelihood
on keywords, whether for proper search engine optimization or targeted
pay-per-click advertising. One challenge faced by inexperienced marketers
involves knowing which phrases to target out of hundreds of combinations.
Often, one will find terms which look good,
but later testing reveals the terms simply dont convert visitors to sales.
If you performed your due diligence by testing and tracking all elements
of the sales page (copy, graphics, price, etc), this scenario may leave
you baffled and wondering Why didnt this phrase produce sales? It really
looked like a winner!
Every search term presents us with the
challenge of reading intent. What was the visitor really looking for when
they typed in the phrase? While its impossible to know this with certainty,
you can improve your ability to read intent from keywords, and improve
the accuracy of your targeting.
The First Guideline: Pay Attention to Qualifying
Terms
Are multi-term (3 or more keyword) search
phrases more targeted? Not always. A narrow search indicates only that
searcher intends to find a specific piece of information. It does not necessarily
indicate intent to purchase.
For example, the search phrase big blue
widget points to a narrowly defined interest, but does not reveal whether
the searcher intends to research prices, look at photographs of big, blue
widgets, or merely discovered a passing curiosity after hearing about them
someplace else. The phrase appears promising at first, but still presents
us with a high likelihood of non-converting traffic. This doesnt mean
you shouldnt test such a phrase, only that you are more likely to see
a good deal of untargeted spill-over traffic.
What you really want to look for during
your keyword research is qualification. Specificity is not enough. So,
how do you spot the qualifying terms that indicate the searcher is in buying
mode?
You spot them by applying a formula to
your keyword list. If you have your list in front of you now, take a look
at it and see if you can apply the following parameters to any of the phrases:
* Contextual/Situational
* Urgent
* Preferential
Relevant terms for contextual/situational
searching might include:
* Bad credit/good credit
* Student
* Divorced
* Retired
* Self Employed
When you apply contextual/situational parameters
to your keywords, you should think in terms of filling in the blanks
of the situation: If I have bad credit, where can I get a loan? While
Im a student, what deals can I get on travel?
Searches qualified in this way indicate
an active interest in finding solutions. Visitors generated from these
terms may view themselves as still in research mode, but the fact is
that they are as ripe as theyll ever be for a convincing sales pitch.
What about urgency? The most obvious terms
to look for include: fast, quick, speedy, immediate, and so on. However,
you may also find terms which imply urgency, such as : easy (the easier
it is, the faster it is), hassle-free, pre-approved, automatic and instant,
to name a few.
Lastly, preference can reveal much about
where the visitor is in the buying process. Qualifying terms pertaining
to the sales process, to delivery (e.g., instant download or free shipping)
and customer service all indicate a proactive search for solutions.
The Second Guideline: Know Your Industry
Inexperienced marketers often miss out
on keyword goldmines because they make the mistake of focusing only on
the data their keyword tools give them for broad terms. The tools and tactics
one picks up in his or her marketing education are valuable, but theyre
no substitute for intimate knowledge of the market. When you dabble in
an industry you often choose only the most obvious keywords, and this leaves
you in competition with all the other dabblers scrounging for top placement
on those terms.
A much better option (especially if your
field is affiliate marketing) is to educate yourself deeply on the vocabulary
of one market at a time. Learn everything you can about this one market,
its sub or spin-off markets, and anything else that helps you live and
breathe the mindset of your potential customer.
When you do this, you will find a wealth
of new keywords words with which only an insider would be familiar.
These terms are not only more targeted, but they invoke a measure of instant
credibility as well. The customer knows you couldnt reach him if you did
not speak his language.
The Third Guideline: Choose Terms Which
Hold Synergy with Your Sales Copy
In the fight to squeeze out as much traffic
as possible, it is tempting to bid on as many keywords as possible and
funnel them all to one or two sales pages. A better tactic is to slice
down your keyword list into subsets which closely match the tone evoked
by your sales copy. Next, separate out the terms which you feel are viable
but dont quite fit, and create new sales copy to support them.
Why do all of this extra work? Well, theres
a little secret you should know about. It comes from a surprising place:
the world of personal ads. Personal ads provide the ultimate study in short
copy. Have you ever placed an ad on a dating site and found that most
of your respondents focused on only one or two words in your profile and
then wrote to you despite their obvious incompatibility?
People are often lazy and they are often
hurried. Your customers eyes zero in on only a few words those most
important to him at that very moment, and the rest of your copy gets filtered
away.
This is why its crucial that your keywords
hold synergy with your sales copy and by synergy I mean that if you intend
your prospect to zero in on, for example, easy web site creation, then
your copy should speak only to ease, speed and instantaneous gratification
of your product, and not make mention of any additional, complicated features.
Save those features for your copy when you target people on terms like
advanced web site creation. Even if your solution offers both ease of
use and advanced results, split them off.
Making informed keyword choices boosts
your bottom line. Remember that quality always trumps quantity. Even though
you cant read your customers mind, the guidelines presented here will
get you one step closer to dissecting it!
------------------------------
John Calder is the owner/editor of The
Ezine Dot Net. Visit today and read more of his articles held online at:
http://www.TheEzine.Net
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